Aaron Clanton

  • Total activity 50
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 28

Activity overview

Latest activity by Aaron Clanton
  • Aaron Clanton created an article,

    Can I alter my Rental Suit?

    No, alterations are not permitted for suit rentals. If you received your suit and a different size is required, please emails us at support@9tofive.com.   Note: Any alterations made to the suit dur...

  • Aaron Clanton created an article,

    Where can I find the sizing chart?

    You can find your size on our size guide, or by scheduling a fitting appointment at your nearest tailor location.

  • Aaron Clanton created an article,

    How do I register my suit?

    Each suit comes with a serial number hang tag that can be used to register your suit for free tailoring and alterations. Enter the unique serial number (located on the back of the tag) on the Find ...

  • Aaron Clanton created an article,

    What is the return process for rentals?

    Enclosed with each rented suit will be a return label. Return the rental items on the first business day after the event. Put the suit back in the box, stick the free shipping label we provided and...

  • Aaron Clanton created an article,

    After my event, can I return my rental items to a Tailor Partner?

    Unfortunately, we cannot accept rental items at our store locations. However, there is a pre-paid 'peel and reveal' return label on your box. If you lost your shipping label or need a new one, clic...

  • Aaron Clanton created an article,

    Why has my payment failed?

     There are many reasons for payment errors and several steps you can take to resolve potential issues.  Review your credit card information to verify that everything has been entered correctly.  ...

  • Aaron Clanton created an article,

    If I lose the rental, what happens?

    If you do not return the rented item(s) within twenty-one (21) days from your event date, your items will be considered unreturned, and 9tofive will charge your payment card for the retail value of...

  • Aaron Clanton created an article,

    Can I keep my rental?

     If your order is eligible, you may purchase your rental items. You can create a support ticket to inquire about the purchase at the full retail price. Click here

  • Aaron Clanton created an article,

    What happens if I damage my rental?

    Normal use wear is expected and covered under our Damage Waiver. Our dry cleaners and tailors can fix small stains and minor damages. If the damage prevents the item from being rented again, you co...

  • Aaron Clanton created an article,

    My order just arrived, now what?

    Try on everything within 48 hours of receiving your order. If something doesn't fit just right, request a replacement within 48 hours of receiving your order to avoid rush shipping fees. Click here...